Regulated Businesses

Pharmacy Accreditation and Proprietary Misconduct Proceedings in Ontario

For owners and operators of Ontario pharmacies, their pharmacist directors and designated managers, when the Ontario College of Pharmacists questions a certificate of accreditation or alleges proprietary misconduct under the Drug and Pharmacies Regulation Act.

  • Regulator Ontario College of Pharmacists
  • Sources checked November 10, 2026
Draft for legal review. This page has not yet been reviewed by Ryan J. Manilla.

The Pharmacy, Not Just the Pharmacist

This page is about the pharmacy as a business. Individual pharmacists answer to the College under the Code; see our pharmacists guide. No one may establish or operate a pharmacy without a certificate of accreditation (DPRA, s. 139(1)).

Ownership is restricted: only pharmacists, or corporations whose majority of directors are pharmacists and whose shares are held as required, may own or operate a pharmacy (ss. 142, 144). Every pharmacy must be supervised by a physically present pharmacist and managed by a designated manager (s. 146(1)), subject to rules for remote dispensing locations (s. 146(1.0.1)).

Who Decides

Registrar and Accreditation Committee
The Registrar issues certificates where the applicant qualifies, and refers doubtful applications to the Accreditation Committee (DPRA, s. 139(2)–(3)).
Discipline Committee
Hears referrals about non-conforming pharmacies and proprietary misconduct (s. 140(1)–(3.1)).
Inspectors
May enter pharmacies at reasonable times, and obtain warrants (ss. 148–148.1).
Procedure
The Health Professions Procedural Code’s registration and discipline provisions apply, with necessary modifications (ss. 139(4), 140(2)).

What Can Happen Next

  1. Accreditation decisions

    The Accreditation Committee may direct the Registrar to issue, refuse, or issue with terms, conditions or limitations (DPRA, s. 139(3)). Code procedures for registration hearings, reviews and appeals apply (s. 139(4)).

  2. Interim orders

    The Accreditation Committee may at any time make an interim order suspending a certificate or imposing terms, if the pharmacy’s conduct or operation is likely to expose a patient or the public to harm or injury (s. 140(2.0.1)). The Code’s interim order procedures apply (s. 140(2.0.2)).

  3. Discipline referral

    If the Committee believes the pharmacy does not conform to the Act, regulations or certificate conditions, or that proprietary misconduct occurred, it may refer the matter to the Discipline Committee (s. 140(1)).

  4. Orders

    A Discipline panel may direct revocation or suspension of the certificate, impose terms, and order a fine of up to $100,000 (s. 140(3.1)). Orders against a designated manager can include those available against pharmacists (s. 140(3.2)). Decisions are published, with names in some cases (s. 140.1).

  5. Court orders

    Where continued operation may place the public at risk, the College can apply to the Superior Court for an order revoking, suspending or restricting the certificate (s. 162.1).

Unpaid fees. The Registrar may revoke or suspend for non-payment of fees after at least 60 days’ notice of default (s. 140(4)).

Checklist

Documents to gather

  • The certificate of accreditation and any terms, conditions or limitations
  • Corporate records showing directors and share ownership
  • Designated manager appointment and staffing schedules
  • Inspection reports and the pharmacy’s responses
  • Narcotic and controlled substance purchase and sale records (s. 153)

Frequently Asked Questions

Can a non-pharmacist own a pharmacy?

Generally no. Ownership is limited to pharmacists and qualifying corporations (ss. 142, 144).

What is proprietary misconduct?

It is defined in the regulations under the Act (s. 1). Check the current definition with counsel.

Sources

Statutory references are to the provisions listed below, as consolidated on e-Laws when this page was prepared.

  1. Drug and Pharmacies Regulation Act, R.S.O. 1990, c. H.4, ss. 1, 139–140.1, 142, 144, 146, 148–148.1, 153, 162.1 — Checked November 11, 2026.
  2. Health Professions Procedural Code (RHPA, Sched. 2) — Checked November 11, 2026.

Keep Learning About Your Proceeding

Read how Ontario regulatory proceedings typically unfold, or compare how other regulators handle complaints, hearings and appeals.