Key Takeaways
- Health colleges can use ADR with the consent of both sides, except for sexual abuse allegations or matters already referred to discipline (Code, s. 25.1).
- Teachers and ECEs have investigation-stage and disciplinary-stage complaint resolution with consent (OCT Act, ss. 26.1, 30.1; ECE Act, ss. 31.1, 33.1).
- Social workers’ complaints can go to ADR if the complainant and member agree (SWSSW Act, s. 24(4.1)–(4.3)).
- Resolutions usually need approval by the Registrar or committee.
Health Professions
The Registrar may, with the consent of both the complainant and the member, refer them to alternative dispute resolution if the matter has not been referred to discipline and does not involve an allegation of sexual abuse (Code, s. 25.1). The College of Optometrists describes its ADR as confidential and without prejudice, with a mediator, and says an agreement must be approved by the Registrar.
Teachers and Early Childhood Educators
The OCT Act allows investigation-stage complaint resolution with the consent of the College and the member (s. 26.1), and a disciplinary-stage process (s. 30.1). The ECE Act has parallel provisions, but excludes allegations of sexual abuse of a child, sexual misconduct, child pornography and prescribed sexual acts (ss. 31.1, 33.1).
Social Workers
If the Complaints Committee considers it appropriate and the complainant and member agree, it may refer the matter to ADR. If it is resolved, the committee may adopt the resolution; if not, the investigation continues (SWSSW Act, s. 24(4.1)–(4.3)).
Frequently Asked Questions
Is ADR an admission?
Not necessarily. Some regulators describe their process as without prejudice. Read the terms before agreeing.
Can the regulator refuse ADR?
Yes. It is discretionary and usually unavailable for the most serious allegations.
Sources
Statutory references are to the provisions listed below, as consolidated on e-Laws when this page was prepared.
- Health Professions Procedural Code (RHPA, Sched. 2), s. 25.1 — Checked November 10, 2026.
- Ontario College of Teachers Act, 1996, ss. 26.1, 30.1 — Checked November 10, 2026.
- Early Childhood Educators Act, 2007, ss. 31.1, 33.1 — Checked November 10, 2026.
- Social Work and Social Service Work Act, 1998, s. 24 — Checked November 10, 2026.
- College of Optometrists, “Filing a Complaint” — Checked November 10, 2026.